Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact form, coverage review request, or dec page audit request
• Call or email us directly
• Book a consultation
• Request an insurance quote

This information may include your name, email address, phone number, mailing address, and information about your current insurance coverage. We also collect standard technical data automatically, such as IP address, browser type, and pages visited, through server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Prepare and deliver insurance quotes and coverage recommendations
• Communicate with you about your policy, renewals, and related matters
• Improve our website and services
• Comply with legal and regulatory obligations

We do not use your personal information for automated decision-making or profiling for purposes other than the insurance services you request.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Insurance carriers, when necessary to obtain quotes or bind coverage on your behalf
• Service providers who assist us in operating our website and business (e.g., email delivery, CRM), under confidentiality agreements
• Regulatory authorities, as required by law or to respond to lawful requests

Any carrier receiving your information for quoting purposes is bound by its own privacy practices and applicable insurance regulations.

4. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your experience and understand site usage. These may include:

• Strictly necessary cookies (session management, security)
• Analytics cookies (Google Analytics, similar tools) that collect aggregated, anonymized usage data
• Marketing or advertising cookies, if we use any ad platforms

You may disable cookies in your browser settings. Note that some site features may not function properly without cookies.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption. However, no method of internet transmission is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. For active client relationships, we retain records as required by Georgia insurance regulations and our own business records requirements.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the information below.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us to request its deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website after a change constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Olive Insurance Services, LLC dba Olive Cover
6470 East Johns Crossing, Suite 160
Johns Creek, GA 30097
678-888-1011
hello@olivecover.com